Continuity Guaranteed. Seamless Collaboration. Tasks Never Forgotten. Proactive Support. Data Sharing Secure, and a 24/7 backup team. Our clients stay for years because we have all the systems & processes, and training & documentation in place to deliver consistent service quality.
Safe data sharing with encryption
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“I highly commend Sigrid for structuring their services in a way that enables them to deliver quality support with such consistency.”
Suresh Rajan, Executive Chairman & Founder, LCR Capital Partners, US
I love the consistency of the service provided by Sigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.
Lee Yuanzheng, Founder & CEO, A Space Between, Singapore
You get support from this type of professional VA service that you wouldn’t be able to afford otherwise. Proactiveness for a starter. My VA sometimes predicts my travel needs before I do - that’s a luxury I now enjoy. More hours of support. Then there is the 24-hour back-up team supporting me when my VA is off.
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Hans Schambye, Founder & CEO, Galecto Biotech, DK
Safe data sharing with encryption
Used by busy startup founders and executives, from Hong Kong to San Francisco.
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When you subscribe to one of our flexible plans, you gain access to MySigrid, our in-house Collaboration & Task Management Platform. MySigrid serves as the central hub for all your task management needs, where your dedicated Virtual Assistant (VA) manages your tasks and collaborates with our support team. Collaborate with your VA in your preferred way – email, call, Slack, Chat, SMS, or use our free to-do-list App. MySigrid captures all tasks in one place, ensuring nothing is forgotten and deadlines are met.
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KPI DASHBOARD
Would you like to know what tasks you have delegated, or what task your VA is currently working on? Or maybe you would like to know how much time a VA spends on a specific type of task, or how often your assistant needs to adjust an agreed deadline. You can access all historical information about closed, open, and pending tasks in MySigrid
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Your assistant documents your unique preferences and specific instructions in your Client Fact Book (CFB). The CFB ensures that no details about your work and you and your family are ever forgotten. If your VA becomes unable to provide you with support, we can easily replace them and provide access to all the details about you and your tasks in MySigrid, without any disruption to your service, preventing knowledge loss and ensuring seamless continuity.
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Your dedicated VA, a full-time employee of Sigrid, is supported by a whole team of virtual assistants, specialists, and Customer Success Manager (CSM) to cover any issues. Our team works in three different time zones, from Hong Kong to San Francisco, Monday through Friday. We also have a 24/7 backup team supporting your VA for critical tasks outside your VA's working hours. We cover you when you travel to a different time zone and during weekends and off-hours for your assistant.
Today, almost everything requires access to payment details or login credentials in order for you to manage your way through your day. Our Online Client Secure Vaults (CSV) with strong end-to-end encryption offer a safe way for you to share sensitive data with your assistant. This is how our assistants are able to go the extra mile on behalf of our clients, and proactively manage our clients' lives because they can access the details without having to disturb the client.
In addition to ensuring that your assistant has all the necessary tools and systems in place, we also provide a co-working space where your assistant can connect with the entire Sigrid community. They'll have access to team-building events, training sessions, and monthly social gatherings.
Managing Partner, TraxionTax, Denver, US
My VA is up to speed with her tasks. Overall, I am having a good experience with both the service and my VA’s performance. My VA works on things right away. She adjusts quickly to feedback and works on things really well.
- CEO, LCR Capital Partners
My Sigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!
Founder, A Space Between, Singapore
I'm a very busy person with numerous business and personal commitments. My VA helps free up a lot of my time so that I can focus on more productive work. I love the consistency of the service provided by Sigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.
CEO & Founder, OLIVELA
My VA is one of the hardest working and most responsive people I have had the honor to work with. And the larger Sigrid team is always so ready to jump in and help if something arises during off-hours for my VA. I don't know what I did before you all helped organize my life! You truly make everything possible. Thank you.
Board member, SmartSights, US
My Sigrid VA has been great. Very happy with him.
Owner & President, Kemp Communications LLC
My overall experience with my plan has been positive. Everything is great. My EA is very responsive, always happy to help, and accomplishes tasks timely and fast!
Founder, Allied Crowds, UK
A personal assistant service that works, no hassle! It took me less than a week to establish a working relationship with my executive assistant, the onboarding process was a joy - simple, fast and easy. My EA understood my preferences immediately and the service was up and running seamlessly after only a week, saving me lots of time and energy.
Executive Chairman & Founder, LCR Capital Partners, US
I've tried working with virtual assistants four or five times in the past--and this is the first time we've encountered a service that was more of an asset than a bandaid. Sigrid has changed our minds about hiring remotely for certain capacities. We wanted to see if we could leverage Sigrid more and found that we could. While the service isn't without limitations, it's capabilities are quite broad. I highly commend Sigrid for structuring their services in a way that enables them to deliver quality support with such consistency. If we didn't have Sigrid it would impact our efficiency and effectiveness. This has been an effective service during the most trying times
Our assistants help with work tasks...
And life tasks...
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There are two ways to get started: You can book a consultation, or you can choose to get started right away and submit your first task today.
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We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.
We’ll match you with a dedicated Virtual Admin Assistant. We'll listen carefully to your requirements, as well as those of your family and business, to ensure a proper fit.
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You meet your dedicated VA. During the welcome call, your VA will get to know you, understand your work style, and familiarize themselves with the tools and systems you use.
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We spend a great deal of time recruiting and testing the right people, training them extensively, and giving them all the resources they’ll need to offer world-class care. This commitment to excellence has enabled us to build a professionally managed distributed team.
We’re proud of the diverse and highly competent team we’ve built. All of our Virtual Assistants and Specialists have years of professional experience. They’re also regular people, with families and responsibilities, hopes and dreams. They understand how challenging it can be to juggle demanding careers while keeping everyone at home safe and happy. This deep empathy allows them to anticipate your needs and provide personalized, world-class care.
Sigrid is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, technical, and administrative security measures to protect the confidentiality of your personal information.
All our staff have signed non-disclosure agreements (NDAs) covering the protection of your information and are regularly trained about our Information Security Policies.
Your information is stored in our MySigrid system, which is our custom-built platform for handling all communications and information related to our clients. MySigrid is hosted entirely on the Google Cloud Platform and takes advantage of the industry-standard security of that platform, along with regular vulnerability assessments and penetration testing.
For particularly sensitive information—such as passwords, log-ins, and sensitive documents—we rely on 1Password, the leading secure password management, and data sharing solution. Read more about how we use 1Password to protect the sensitive data you share with your dedicated Virtual Assistant here.
If you want our staff to use other means of transferring or storing information (e.g. Dropbox, Google Drive, Slack, Whatsapp), we will use such systems in accordance with our Information Security Policies.
Please refer to our Privacy Policy for more details. If you have any questions, please contact our Data Protection Officer at dpo@sigrid.ai.
Online hours are the time slots during weekdays when you can have real-time communication with your VA.
These are also the times when your Virtual Assistant can participate in meetings, calls, etc.
These slots cover the following time zones (Summer-Time):
We will adjust the times accordingly during Winter Hours.
The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.
Sigrid is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, technical, and administrative security measures to protect the confidentiality of your personal information.
All our staff have signed non-disclosure agreements (NDAs) covering the protection of your information and are regularly trained about our Information Security Policies.
Your information is stored in our MySigrid system, which is our custom-built platform for handling all communications and information related to our clients. MySigrid is hosted entirely on the Google Cloud Platform and takes advantage of the industry-standard security of that platform, along with regular vulnerability assessments and penetration testing.
For particularly sensitive information—such as passwords, log-ins, and sensitive documents—we rely on 1Password, the leading secure password management, and data sharing solution. Read more about how we use 1Password to protect the sensitive data you share with your dedicated Virtual Assistant here.
If you want our staff to use other means of transferring or storing information (e.g. Dropbox, Google Drive, Slack, Whatsapp), we will use such systems in accordance with our Information Security Policies.
Please refer to our Privacy Policy for more details. If you have any questions, please contact our Data Protection Officer at dpo@sigrid.ai.
Before you sign up for one of our dedicated Virtual Assistant subscription plans, we’ll ask you to fill in a questionnaire. This will help us get to know you better, familiarize ourselves with your work style, and identify the areas where you need support. Based on this info, we’ll then match you with the right dedicated Virtual Assistant.
You’ll get introduced to your new Virtual Assistant during your onboarding call. We assign staff to new clients based on their geographical location. We also take into account whether it’s a single client or a whole team that is subscribing to one of our flexible subscription plans.
We’ll do our utmost to pair you with the right dedicated Virtual Assistant. How? You’ll meet your dedicated VA before you start working with us. What’s more, your dedicated VA is hired, trained, managed, and vetted by us.
While chemistry isn’t something we can control, we’ll make sure to always provide excellent customer service and demonstrate empathy. If, for one reason or other, it’s not working out the way you hoped for, we will change the VA if needed.
Sigrid.ai is a Singapore-based professionally managed Virtual Assistant & Remote Staffing Solution. Sigrid was founded out of Singapore in 2016 by co-founders Paul Østergaard and Ida Marie Iuel, drawing from over a decade of experience working with Paul's remote virtual assistant, Sigrid.
Sigrid.ai embodies a vision to democratize access to executive support by seamlessly blending human expertise with AI and cutting-edge technology.
Today, we deliver fractional resources through a seamless partnership of dedicated virtual assistants, Specialists, and advanced technology, catering to delighted clients from Hong Kong to San Francisco.
Our innovative team structure, comprising seasoned virtual assistants and specialists, emphasizes collaboration and precision. Backed by a professional management team, we present a world-class business service. Our state-of-the-art technology platform, MySigrid, ensures that any task is matched with the most capable resource and is handled according to our standards, guaranteeing exceptional results. Welcome to a new era of efficiency and excellence with Sigrid.ai.
