HUMANS SUPPORTED BY TECH

No tasks slip through the cracks

When you subscribe to one of our flexible plans, you gain access to MySigrid, our in-house Collaboration & Task Management Platform. MySigrid serves as the central hub for all your task management needs, where your dedicated Virtual Assistant (VA) manages your tasks and collaborates with our support team. Collaborate with your VA in your preferred way – email, call, Slack, Chat, SMS, or use our free to-do-list App. MySigrid captures all tasks in one place, ensuring nothing is forgotten and deadlines are met.

MySigrid to-do-list app
Performance Charts

KPI DASHBOARD

Monitor performance in real-time

Would you like to know what tasks you have delegated, or what task your VA is currently working on? Or maybe you would like to know how much time a VA spends on a specific type of task, or how often your assistant needs to adjust an agreed deadline. You can access all historical information about closed, open, and pending tasks in MySigrid

The Client Fact Book

Continuity of service guaranteed

Your assistant documents your unique preferences and specific instructions in your Client Fact Book (CFB). The CFB ensures that no details about your work and you and your family are ever forgotten. If your VA becomes unable to provide you with support, we can easily replace them and provide access to all the details about you and your tasks in MySigrid, without any disruption to your service, preventing knowledge loss and ensuring seamless continuity. 

Our assistants work in three timezones

Exceptional service through collaboration

Your dedicated VA, a full-time employee of Sigrid, is supported by a whole team of virtual assistants, specialists, and Customer Success Manager (CSM) to cover any issues. Our team works in three different time zones, from Hong Kong to San Francisco, Monday through Friday. We also have a 24/7 backup team supporting your VA for critical tasks outside your VA's working hours. We cover you when you travel to a different time zone and during weekends and off-hours for your assistant.

Online Client Secure Vaults

Proactive support with safe data sharing

Today, almost everything requires access to payment details or login credentials in order for you to manage your way through your day. Our Online Client Secure Vaults (CSV) with strong end-to-end encryption offer a safe way for you to share sensitive data with your assistant. This is how our assistants are able to go the extra mile on behalf of our clients, and proactively manage our clients' lives because they can access the details without having to disturb the client. 

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We'll make sure your assistant thrives

In addition to ensuring that your assistant has all the necessary tools and systems in place, we also provide a co-working space where your assistant can connect with the entire Sigrid community. They'll have access to team-building events, training sessions, and monthly social gatherings.

BOOK A CONSULTATION

What our loyal customers say about us

Jeremiah Horne, TraxionTax

Jeremiah Horne

Managing Partner, TraxionTax, Denver, US

My VA is up to speed with her tasks. Overall, I am having a good experience with both the service and my VA’s performance. My VA works on things right away. She adjusts quickly to feedback and works on things really well.

Sherman Baldwin

Sherman Baldwin

- CEO, LCR Capital Partners

My Sigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!

Yuanzheng Lee

Yuanzheng Lee

Founder, A Space Between, Singapore

I'm a very busy person with numerous business and personal commitments. My VA helps free up a lot of my time so that I can focus on more productive work. I love the consistency of the service provided by Sigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.

Stacey Boyd

Stacey Boyd

CEO & Founder, OLIVELA

My VA is one of the hardest working and most responsive people I have had the honor to work with. And the larger Sigrid team is always so ready to jump in and help if something arises during off-hours for my VA. I don't know what I did before you all helped organize my life! You truly make everything possible. Thank you.

Robert B

R Brooker

Board member, SmartSights, US

My Sigrid VA has been great. Very happy with him.

Andrian Crabb

Adrian Crabb

Owner & President, Kemp Communications LLC

My overall experience with my plan has been positive. Everything is great. My EA is very responsive, always happy to help, and accomplishes tasks timely and fast!

Lars Kroier

Lars Kroier

Founder, Allied Crowds, UK

A personal assistant service that works, no hassle! It took me less than a week to establish a working relationship with my executive assistant, the onboarding process was a joy - simple, fast and easy. My EA understood my preferences immediately and the service was up and running seamlessly after only a week, saving me lots of time and energy.

Suresh Rajan

Suresh Rajan

Executive Chairman & Founder, LCR Capital Partners, US

I've tried working with virtual assistants four or five times in the past--and this is the first time we've encountered a service that was more of an asset than a bandaid. Sigrid has changed our minds about hiring remotely for certain capacities. We wanted to see if we could leverage Sigrid more and found that we could. While the service isn't without limitations, it's capabilities are quite broad. I highly commend Sigrid for structuring their services in a way that enables them to deliver quality support with such consistency. If we didn't have Sigrid it would impact our efficiency and effectiveness. This has been an effective service during the most trying times

DOWNLOAD EBOOK

Our assistants have worked for some of the world's leading service companies

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uber-logo
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IBM logo
Fly Emirates logo
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Free up from 15 to 120 hours of your time each month

Our assistants help with work tasks...

schedule

Scheduling

email

Email

research

Research

social-media

Social Media

travelling-planning

Travel Planning

content-creation

Content Creation

data

Data

And much more

And much more

And life tasks...

event-management

Event management

home-car-garden

Home, Car, Garden

health-personal-care

Health & Personal care

bills-payment

Bills Payments

activities

Activities & Entertainment

child-and-family

Child & Family Logistics

household

Household Maintenance & Repairs

And much more

And much more

BOOK A CONSULTATION

Let us clear your To-Do List

Your premium 24/7 dedicated Virtual Assistant supported by a team of Specialists can handle all your work-related admin tasks and personal to-dos for you.

Calendar & Scheduling

Ask your dedicated Virtual Assistant to manage your schedule for you proactively.

Email Inbox Management

Your VA will plan and refine the detailed logistics of your life weeks ahead of time.

Travel Management

Ask your dedicated Virtual Assistant to manage your travel itinerary & bookings for you proactively.

Travel Research

Your VA will research the best prices on flights, hotels, and car rentals. Your VA will also research health and travel measures taken by host countries.

Check-ins & Loyalty Programs

Your VA will manage your flight check-ins, secure your preferred seats on flights, and manage your loyalty programs.

Travel & VISA Applications

Your VA will manage travel and visa applications/visa and passport renewals.

Questions & Concerns

Your VA will contact customer support to resolve travel-related questions, track lost and delayed luggage, etc.

Project Management

Let your Sigrid Virtual Project Management Assistant manage every aspect of your projects.

Project Frameworks

Your Assistant will set up an MS Teams site & Workstreams for every project. Meeting scheduling templates will be set up.

Project Admin

Your Assistant will maintain an online project document structure and will conduct process management.

Meetings & Calendars

Your Assistant will manage meeting scheduling and calendars; book meeting rooms and event spaces; schedule conference calls on Zoom, Hangouts, Skype, etc

Research

Your Assistant will conduct client profiling, competitor analysis, and specialized research.

Travel Management

Your Assistant will coordinate travel bookings, cancellations, and reimbursements; manages bookings at hotels, car rentals, and restaurants; processes travel expenses.

Personal Admin

Handles personal admin tasks like doctors’ appointments, online shopping, and PTA meetings, etc.

Specialized Research

Your Sigrid Project Management Assistant conducts competitor analysis and specialized research.

Process Management

Your Sigrid Project Management Assistant conducts Process Management.

Bookings, cancellations & reimbursements

Your Sigrid Project Management Assistant coordinates travel bookings, cancellations, and reimbursements.

Bookings

Your Sigrid Project Management Assistant manages bookings at hotels, car rentals, and restaurants, etc.

Travel Expenses

Your Sigrid Project Management Assistant can process your travel expenses.

Personal Admin

Your Sigrid Project Management Assistant manages your personal admin.

Human Resources

Our highly-experienced HR Virtual Assistants can proactively manage your HR needs at a fraction of the cost of hiring in-house.

Recruitment Management

Handles all aspects of recruitment management, including interviewing and processing job applicants, facilitating new hire orientation, etc.

Attendance Monitoring & Timesheets

Maintains your employee attendance and time tracking system; prepares monthly attendance timesheets.

Payroll Management

Handles all aspects of payroll management, including processing of salaries, keeping employees’ financial records, and submitting government tax reports.

Performance Management

Implements performance management processes that foster engagement, productivity, and excellence. Monitors employee performance.

General Admin

Maintains updated documentation (employee records, correspondence, and memos); conducts employee offboardings and exit interviews.

General Admin & Performance Management

Maintain Human Resources Information System/Ensure complete documentation and update of employee records, correspondence, and memos

General Admin & Performance Management

Implement performance management processes that foster engagement, productivity, and excellence/Liaise with government entities to comply with local labor laws and report submissions.

General Admin & Performance Management

Conduct off-boarding of employees and exit interviews/Monitor employee performance.

General Admin & Performance Management

Implement performance management processes that forester engagement, productivity, and excellence/Liaise with government entities to comply with local labor laws and report submissions/Conduct off-boarding of employees and exit interviews.

Bookkeeping

Your Virtual Assistant will be assisted by our professional bookkeepers. Together, they’ll establish solid bookkeeping practices so you can focus on business growth.

Financial Reports

Your VA will prepare weekly, monthly, quarterly, and annual reports for your accountant to review. Your VA will also perform the year-end closing of financial books.

Taxes

Your VA will work on tax filing and tax documentation preparation.

Financial Ledgers

Your VA will monitor revenues versus expenses/monthly reconciliations; track day-to-day transactions; create reports and financial statements; handle accounts payable.

Client Invoices & Payments

Your VA will generate and send invoices to clients, as well as collect payments.

Additional Specializations

Your VA will perform inventory management, budget allocation, petty cash management, and payroll management.

Cashflow management

Collects payments/Assists with payroll and generates weekly financial reports/Monitors revenues versus expenses/Works on monthly reconciliations/Records and tracks day-to-day transactions.

Data Entering

Enters data, maintains records, and creates reports and financial statements/Handles accounts payable/Performs inventory management, budget allocation, and petty cash management.

Social Media Management

Delegate your SocMed to-do list to your remote Social Media Specialist. Scale campaigns according to your marketing needs and budget.

Strategy Execution

Your Sigrid Social Media Specialist will execute your social media strategy, as well as manage your content and calendar on HubSpot.

Content Development

Your Social Media Specialist will develop unique and engaging content for all of your social media channels.

Analytics

Your Social Media Specialist will monitor engagement, likes, shares, and other metrics. You’ll get timely reports on the performance of your social media campaigns.

Best Practices

Your Social Media Specialist will research the latest best practices and techniques to increase the effectiveness of your campaigns.

IT Support

Delegate your IT-related issues to your Sigrid Virtual Assistant so you can focus on your core objectives.

Basic Troubleshooting

Your VA will perform basic troubleshooting. If they cannot find the solutions themselves, they’ll call or email IT support companies on your behalf.

Software Management

Your VA will provide software and software license management.

Recommendations & Research

Your VA will suggest productivity hacks and best-in-class software/hardware. Researches solutions to IT-related issues.

Household Maintenance & Repairs

Free up more time in your schedule by delegating household maintenance and repairs to your remote Personal Assistant.

Your PA will remotely schedule house cleanings and other chores (roof inspections, carpet cleaning, pest control, etc).

Your VA will plan and refine the detailed logistics of your life weeks ahead of time.

Household Repairs

Your PA will remotely schedule household repairs with vetted contractors (plumbing repair, drain cleaning, insulation repair, etc).

Vendor Management

Your PA will use reputable sources (e.g. Angie’s List and Checkbook) to find reliable vendors and contractors.

Email Inbox Management

Your VA will plan and refine the detailed logistics of your life weeks ahead of time.

Child & Family Logistics

Delegate your child and family logistics to your remote Personal Assistant. Regain the hours spent on family admin, research, bookings, etc.

Bookings & Appointments

Your remote PA will schedule doctors’ appointments, book venues for upcoming family celebrations, schedule extracurricular activities for your children, etc.

To-do Lists

Your PA will remotely accomplish your to-do lists (e.g. online grocery shopping, ordering supplies, communicating with customer support) so you can focus on your core responsibilities.

Research

Your PA will perform specialized research (e.g. best summer camps for the children, best vegan restaurants) so you can focus on the big picture.

Personal & Family Projects

Your PA will complete all personal and family projects according to your specifications and budget.

Personal & Family Agenda

Your remote Personal Assistant will handle your family’s personal calendars, coordinating with everyone and finding a common time to hold get-togethers.

Personal & Family Calendar Management Management

Your remote PA will coordinate with everyone and agree on a time and place to hold celebrations, anniversaries, get-togethers, etc.

Appointment & Event Scheduling

Your PA will manage everyone’s personal calendars: setting appointments, scheduling and rescheduling events, etc. Everyone’s needs will be anticipated, ensuring that no family members are double-booked.

Reminders

Your PA will remind all guests of their commitments ahead of time.

Bookings at Pubs, Restaurants & Hotels

Free up more time in your busy schedule by delegating the research and bookings at pubs, restaurants, and hotels to your dedicated Personal Assistant.

Venue & Price Research

Give your PA all the requirements and they’ll look for suitable venues. Your PA will come up with a short list detailing the features, pros and cons, and prices of each venue, making it simpler for you to make the final decisions.

Reservations

Once you’ve made your final decisions, your PA will make the reservations. All you have to do is show up and enjoy yourself!

Activities & Entertainment

Your dedicated Personal Assistant will help you plan your leisure activities and entertainment. Just let your PA know your preferred activities and they’ll research the available options.

Research & Planning

Want the latest movie listings and showtimes? Buying tickets for the upcoming tennis season or looking for an after-work pottery class? Your PA will furnish you with a short list of activities.

Reservations & Payments

Once you’ve made your final decisions, your PA will make the reservations and arrange payments. Don’t forget to sit back and enjoy your downtime!

Birthdays & Holidays

Give your Personal Assistant a short list of the birthdays, anniversaries, and holidays you want to remember, as well as the activities that should be planned for each celebrant or holiday.

Reminders

Your remote PA will remind you of upcoming birthdays, anniversaries, and public holidays. This gives you the headspace to focus on more important activities.

Sends Gifts & Greeting Cards

Your remote PA will proactively purchase and send greeting cards, flowers, gifts, and cakes to your recipients.

Plans Activities & Celebrations

Your remote PA will help you plan the activities and celebrations for each celebrant or holiday.

Child Care & Schooling

Free up more time in your busy schedule by delegating all logistical and administrative aspects of child care and schooling to your remote Personal Assistant.

School Admin

Whether it’s managing school emails and activities, choosing tutors and afterschool programs, monitoring exams and homework, or scheduling PTA conferences, your PA will stay on top of day-to-day school admin.

Emergency Care

If your child gets sick, your remote PA can mobilize emergency backup care from vetted nannies, as well as consultations with pedia tricians and other healthcare practitioners.

Schedules Doctors’ Appointments

If your child has a learning disability, health issue, or physical disability, your PA will schedule appointments with doctors and other specialists—as well as order supplies, food, and other necessities.

Vets Nannies & Daycare Centers

Your remote PA will interview and vet nannies and babysitters. Your remote PA can also research, vet, and recommend daycare centers based on your location and budget.

Home, Car & Garden

Let your dedicated Virtual Personal Assistant manage all maintenance tasks related to your home, garden, and vehicles.

Car Repair

Need to order auto parts and accessories for your vehicles? Your remote PA will make the purchases and will hire auto mechanics to make the required installations and repairs.

Car Maintenance

If your vehicle is due for maintenance or an oil change, your remote PA will book appointments with your auto mechanic and will get the work done in a timely manner.

Home Maintenance

Do you need a plumber to work on your plumbing or a contractor to add an installation to your home? Your PA will vet the contractors, book the appointments, and manage all service contracts and payment invoices.

Garden Maintenance

Need a gardening service to keep your front lawn or private garden in presentable condition? Your PA will vet the gardening service and manage all service contracts and payment invoices.

Online Bills Payments

Let your dedicated Personal Assistant manage your household budget and online bills payments so you can focus on your core responsibilities at home and work.

Household Bills Management

From electric and internet bills, to your mortgage payments and homeowner’s insurance, your remote PA will make sure that all of your household bills are paid on time.

Continuity of Service

Your VA will plan and refine the detailed logistics of your life weeks ahead of time.

Health & Personal Care

Reduce your stress and free up more time in your busy schedule by letting your remote Personal Assistant manage your family’s healthcare and wellness needs.

Family Healthcare

Your remote PA will take charge of your family’s healthcare needs: booking doctors’ appointments, contacting specialists, and managing your private healthcare paperwork to make a claim. All of this is done with the utmost discretion, safeguarding your family’s privacy.

Family Wellness & Personal Care

Whether you need a new yoga instructor, therapist, allergy specialist, or nutritionist, no task is too complex for your PA to handle. Just let them know your specifications and they’ll get to work fulfilling your requests.

Orders Food & Supplies

Your remote PA will order food, supplies, equipment, and supplements related to your family’s health and wellness.

Reminders About Important Dates & Events

Remembering all of the important dates and events in your work and personal calendars can be daunting—which is why it’s best to outsource this to your remote Personal Assistant.

Combined Calendar Management (Work & Personal)

Whether it’s an upcoming house showing in a new neighborhood or a meeting with potential business partners, your PA will meticulously plan your calendar and daily schedule to help you accomplish more and stay on top of your priorities.

Reminders & Planning

Your remote PA will stay on top of all of the important dates and events in your combined calendar, reminding you of these events and helping you prepare everything you need to make them a success.

Presentation Design

Free up more time by submitting your presentation and stand out tomorrow

Presentation Design

Your Assistant, supported by a designer, will design beautiful and impactful presentations for you using PowerPoint, Keynote, Prezi, Canva, and more.

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PROCESS

Give an assistant a trial run for a month or two
and see how you like it

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There are two ways to get started: You can book a consultation, or you can choose to get started right away and submit your first task today.

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We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.

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We’ll match you with a dedicated Virtual Admin Assistant. We'll listen carefully to your requirements, as well as those of your family and business, to ensure a proper fit.

 

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You meet your dedicated VA. During the welcome call, your VA will get to know you, understand your work style, and familiarize themselves with the tools and systems you use.

Sigrid employees

Our people

We spend a great deal of time recruiting and testing the right people, training them extensively, and giving them all the resources they’ll need to offer world-class care. This commitment to excellence has enabled us to build a professionally managed distributed team.

We’re proud of the diverse and highly competent team we’ve built. All of our Virtual Assistants and Specialists have years of professional experience. They’re also regular people, with families and responsibilities, hopes and dreams. They understand how challenging it can be to juggle demanding careers while keeping everyone at home safe and happy. This deep empathy allows them to anticipate your needs and provide personalized, world-class care.

Frequently Asked Questions 

Sigrid is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, technical, and administrative security measures to protect the confidentiality of your personal information.

All our staff have signed non-disclosure agreements (NDAs) covering the protection of your information and are regularly trained about our Information Security Policies.

Your information is stored in our MySigrid system, which is our custom-built platform for handling all communications and information related to our clients. MySigrid is hosted entirely on the Google Cloud Platform and takes advantage of the industry-standard security of that platform, along with regular vulnerability assessments and penetration testing.

For particularly sensitive information—such as passwords, log-ins, and sensitive documents—we rely on 1Password, the leading secure password management, and data sharing solution. Read more about how we use 1Password to protect the sensitive data you share with your dedicated Virtual Assistant here.

If you want our staff to use other means of transferring or storing information (e.g. Dropbox, Google Drive, Slack, Whatsapp), we will use such systems in accordance with our Information Security Policies.

Please refer to our Privacy Policy for more details. If you have any questions, please contact our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your VA.

These are also the times when your Virtual Assistant can participate in meetings, calls, etc.

  • For the Personal Plan, you can select one 1-hour slot per day.
  • For the Start-up Plan, you can select one 2-hour slot per day.
  • For the Growth Plan, you can select one 4-hour slot per day.
  • For the Enterprise Plan, you can select two adjacent 4-hour slots per day. 

These slots cover the following time zones (Summer-Time):

  • Asia 12:00-16:00 SGST
  • Europe  10:00-14:00 CET/CEST
  • America East  9am-1pm EST/EDT
  • America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

Sigrid is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, technical, and administrative security measures to protect the confidentiality of your personal information.

All our staff have signed non-disclosure agreements (NDAs) covering the protection of your information and are regularly trained about our Information Security Policies.

Your information is stored in our MySigrid system, which is our custom-built platform for handling all communications and information related to our clients. MySigrid is hosted entirely on the Google Cloud Platform and takes advantage of the industry-standard security of that platform, along with regular vulnerability assessments and penetration testing.

For particularly sensitive information—such as passwords, log-ins, and sensitive documents—we rely on 1Password, the leading secure password management, and data sharing solution. Read more about how we use 1Password to protect the sensitive data you share with your dedicated Virtual Assistant here.

If you want our staff to use other means of transferring or storing information (e.g. Dropbox, Google Drive, Slack, Whatsapp), we will use such systems in accordance with our Information Security Policies.

Please refer to our Privacy Policy for more details. If you have any questions, please contact our Data Protection Officer at dpo@sigrid.ai.

Before you sign up for one of our dedicated Virtual Assistant subscription plans, we’ll ask you to fill in a questionnaire. This will help us get to know you better, familiarize ourselves with your work style, and identify the areas where you need support. Based on this info, we’ll then match you with the right dedicated Virtual Assistant.  

You’ll get introduced to your new Virtual Assistant during your onboarding call. We assign staff to new clients based on their geographical location. We also take into account whether it’s a single client or a whole team that is subscribing to one of our flexible subscription plans.

We’ll do our utmost to pair you with the right dedicated Virtual Assistant. How? You’ll meet your dedicated VA before you start working with us. What’s more, your dedicated VA is hired, trained, managed, and vetted by us. 

While chemistry isn’t something we can control, we’ll make sure to always provide excellent customer service and demonstrate empathy. If, for one reason or other, it’s not working out the way you hoped for, we will change the VA if needed.

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ABOUT US

Premium Executive & Personal Assistance

Sigrid.ai is a Singapore-based professionally managed Virtual Assistant & Remote Staffing Solution. Sigrid was founded out of Singapore in 2016 by co-founders Paul Østergaard and Ida Marie Iuel, drawing from over a decade of experience working with Paul's remote virtual assistant, Sigrid.

Sigrid.ai embodies a vision to democratize access to executive support by seamlessly blending human expertise with AI and cutting-edge technology.

Today, we deliver fractional resources through a seamless partnership of dedicated virtual assistants, Specialists, and advanced technology, catering to delighted clients from Hong Kong to San Francisco.

Our innovative team structure, comprising seasoned virtual assistants and specialists, emphasizes collaboration and precision. Backed by a professional management team, we present a world-class business service. Our state-of-the-art technology platform, MySigrid, ensures that any task is matched with the most capable resource and is handled according to our standards, guaranteeing exceptional results. Welcome to a new era of efficiency and excellence with Sigrid.ai.

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