Choose the plan that best fits your needs

And start making your time count. We offer dedicated support whenever you need it and flexible subscription plans starting at only US$450/month

Free 14-day trial

Personal Plan

$450/mo

15 hours of support per month

  • A dedicated Virtual Assistant (VA).Your single point of contact for all your requests and tasks
  • 1 User
  • Online hours: 1 hr/day
  • Top-up: US$32 per hour
  • A trained backup VA
  • Access to our entire team of Specialists for specialist tasks
  • Support from a Customer Success Manager (CSM)

STARTUP PLAN

$850/mo

30 hours of support per month

  • A dedicated Virtual Assistant (VA).Your single point of contact for all your requests and tasks
  • Multiple Users
  • Online hours: 2 hr/day
  • Top-up: US$28 per hour
  • A trained backup VA
  • Access to our entire team of Specialists for specialist tasks
  • Support from a Customer Success Manager (CSM)

GROWTH PLAN

$1,500/mo

60 hours of support per month

  • A dedicated Virtual Assistant (VA).Your single point of contact for all your requests and tasks
  • Multiple Users
  • Online hours: 4 hr/day
  • Top-up: US$25 per hour
  • A trained backup VA
  • Access to our entire team of Specialists for specialist tasks
  • Support from a Customer Success Manager (CSM)

ENTERPRISE PLAN

$2,400/mo

120 hours of support per month

  • A dedicated Virtual Assistant (VA).Your single point of contact for all your requests and tasks
  • Unlimited Users
  • Online-hours: 8 hr/day
  • Top-up: US$20 per hour
  • A trained backup VA
  • Access to our entire team of Specialists for specialist tasks
  • Support from a Customer Success Manager (CSM)

Still have more questions? Schedule a consultation to find out how you can get 50% off your first two months.

BOOK A CONSULTATION

All plans include the following features as a standard of our service

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 Collaborate using your preferred method.
 
Email, chat, local phone, Zoom, WhatsApp, MS Teams, Slack, or the MySigrid app for desktop and iOS.
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 You meet your Virtual Assistant (VA) before you start.
 
Personalized onboarding process.
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 VA is integrated into your team and systems.
 
Give your VA a branded email@yourcompany.com.
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 Well-educated, English-speaking staff.
 
Our staff has min.10-15 years of professional experience.
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 Available in all time zones,  from US Pacific Standard Time to Hong Kong Standard Time.

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 Task management dashboard in the app.
 
Private dashboard to track your hours. 
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 Online payments and bookings with virtual debit cards.
 
Secure sharing of sensitive data with your VA with online Client Secure Vaults.
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Switch plans and cancel anytime.
 
No start-up fees.
GET A FREE TRIAL

Frequently Asked Questions

Sigrid is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, technical, and administrative security measures to protect the confidentiality of your personal information.

All our staff have signed non-disclosure agreements (NDAs) covering the protection of your information and are regularly trained about our Information Security Policies.

Your information is stored in our MySigrid system, which is our custom-built platform for handling all communications and information related to our clients. MySigrid is hosted entirely on the Google Cloud Platform and takes advantage of the industry-standard security of that platform, along with regular vulnerability assessments and penetration testing.

For particularly sensitive information—such as passwords, log-ins, and sensitive documents—we rely on 1Password, the leading secure password management and data sharing solution. Read more about how we use 1Password to protect the sensitive data you share with your dedicated Virtual Assistant here.

If you want our staff to use other means of transferring or storing information (e.g. Dropbox, Google Drive, Slack, Whatsapp), we will use such systems in accordance with our Information Security Policies.

Please refer to our Privacy Policy for more details. If you have any questions, please contact our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your VA.

These are also the times when your VA can participate in meetings, calls, etc.

  • For the Personal Plan, you can select one 1-hour slot per day.
  • For the Start-up Plan, you can select one 2-hour slot per day.
  • For the Growth Plan, you can select one 4-hour slot per day.
  • For the Enterprise Plan, you can select two adjacent 4-hour slots per day. 

These slots cover the following time zones (Summer-Time):

  • Asia 12:00-16:00 SGST
  • Europe  10:00-14:00 CET/CEST
  • America East  9am-1pm EST/EDT
  • America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

If your task requires immediate attention inside your online hours, please write the word ’Urgent’ in the subject line or chat text. Incoming voice or video calls will be treated as urgent. 

If your task requires immediate attention regardless of the time of day (especially outside your online hours), always send an email and write ’Critical' in the subject line. 

These are our response time commitments:

Priority Response Time When Task Resolution
Normal Within 30 minutes Inside online hours As soon as possible
Urgent Within 15 minutes Inside online hours Immediately
Critical Within 15 minutes Anytime Immediately

 

Before you sign up for one of our dedicated subscription plans, we’ll ask you to fill in a questionnaire. This will help us get to know you better, familiarize ourselves with your work style, and identify the areas where you need support. Based on this info, we’ll then match you with the right dedicated Virtual Assistant.  

You’ll get introduced to your new Personal Virtual Assistant during your onboarding call. We assign staff to new clients based on their geographical location. We also take into account whether it’s a single client or a whole team that is subscribing to one of our flexible subscription plans.

We’ll do our utmost to pair you with the right dedicated Virtual Assistant. How? You’ll meet your dedicated VA before you start working with us. What’s more, your dedicated VA is hired, trained, managed, and vetted by us. 

While chemistry isn’t something we can control, we’ll make sure to always provide excellent customer service and demonstrate empathy. If, for one reason or other, it’s not working out the way you hoped for, we will change the VA if needed.

FAQ

Tools we use

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"You get support from this type of professional VA service that you wouldn’t be able to afford otherwise. Proactiveness for a starter. My VA sometimes predicts my travel needs before I do - that’s a luxury I now enjoy. More hours of support. Then there is the 24-hour back-up team supporting me when my VA is off. And, because of the time difference, tasks are solved before I arrive at the office in the morning. You need to get to know each other’s ways of working, but it’s a very cost-effective way of getting support from an experienced assistant who can help you lead the life you want and achieve your business goals at the same time."

Hans Schambye, Founder & CEO, Galecto Biotech